Thursday, January 31st, 2008
What Our Customers Are Saying
Below is an unedited email we received from one of our valued clients in Germany:
Hello Brian,
again you have proofen Townsend to be the Top No.1 Source for Foundry Equipment.
- Ultrafast delivery (order on Monday 28th 18:30 GMT and delivery on Thursday 31st 11:00 GMT), even german companys do not deliver faster although sitting in the same country and not on a different continent !!!
- Unbeatable price, you even managed it to be better than our budget
- Shellproof packaging, each item in its original case and even the gbics shrinked into film and wrapped with air cushion film.
- 1a cosmetic of each item, each module looks like never used
- Serious and friendly communication, either on the phone or by email it is always an honour to speak to you- 100% competency, you realy know what you sell and which items fit together
- 1 year warranty on used items, it is like you would buy new equipmentI am glad we got in contact with you. Each of our 3 deals in 3 years was perfect. There is no superlative left I could add to your service. Finaly it is very pleasant to have the same contact person for years now.
Thank you thousand times for your professional work. Unfortunately you have no testimonials on your website – every visitor of your homepage should know about the benefits a Townsend Customer gets. Whatever will happen in the future one thing I know for sure, the next routing equipment we need for our datacenter will be from Townsend again!
Kind regards,
Michael W.
Managing Director
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