I. Receiving and Physical Inspection
- Ensure that each product that arrives is free from any physical damage.
- Including but not limited to power supplies, connectors, faceplates, ports, rack mounts, and buttons.
B. Physical Inspection
- Make sure that external and internal serial numbers match.
- Ensure that markings, stickers, and or labels are intact and are authentic.
- Verify serial numbers with manufacturer to ensure authenticity.
II. Performance and Testing
- All items are initially powered on and inspected for proper voltage levels, power-on-self-test, all fans are inspected for proper bearing tolerance, and any other applicable inspection or testing per device.
- Any and all configurations are cleared, logs are checked for errors, equipment is run to ensure normal operating temperatures and existing internal diagnostic tests are run.
- Any and all slots, power slots and power connectors are populated and tested. All modules, cards, and blades are inserted and power cycled multiple times for full functionality.
- All ports are tested at wire speed for peak performance.
- Any redundant systems are tested to meet failover reliability standards.
- All devices are guaranteed for full out-of-box factory fresh functionality and performance.
C. Software and Configurations
- Latest applicable software or custom configuration will be loaded. Otherwise the device will be shipped with factory defaults.
III. Refurbishing, Quality Control, and Shipping
- After all the above criteria are met, and any additional testing is performed, all items are refurbished or repaired to the highest standards.
B. Quality Control
- Before shipping, all items go through a final inspection including but not limited to. A final cleaning process, power and post test, configuration confirmation, and any applicable accessory kit is included.
- All of our equipment goes through this stringent process to ensure that every piece meets factory specifications and is ready for real-world production environments.
- All items are professionally packaged by our experienced shipping department using the only the highest quality materials to ensure damage free delivery.