Townsend Care
Maintenance contracts
Townsend Care — Third-Party Maintenance
Third-party maintenance for mission-critical network infrastructure from leading manufacturers.
What is Townsend Care
Townsend Care is a third-party hardware maintenance (TPM) solution that extends the life of enterprise networking equipment beyond OEM warranty.
It enables organizations to reduce support costs, avoid forced refresh cycles, and maintain reliable global coverage for critical infrastructure.
Coverage, cost and control
| Coverage | 24x7x4 and 8x5xNBD |
| Technical support | 24/7 |
| Cost | 40%+ cost savings vs OEM |
| Refresh cycles | No forced hardware refreshes |
| Contracts | Flexible multi-OEM contracts |
What Townsend Care runs for you
- Centralized asset, contract, and vendor management
- Budget clarity with OEM vs TPM cost comparisons
- Real-time lifecycle tracking and EOSL alerts
- Coverage for leading enterprise OEM platforms worldwide
Supported OEM platforms
Arista · Cisco · HPE · Juniper
Townsend Networks is not an authorized partner of Arista Networks, Juniper, Cisco, Brocade, or HP. We are an independent reseller of new-excess, used, and refurbished hardware and provide our own warranty.
Predictable support, without OEM lock-in
Townsend Care is designed for organizations operating high-value networking infrastructure globally. Whether deploying new, refurbished, or post-warranty equipment, Townsend Networks delivers predictable support, lower total cost of ownership, and freedom from OEM lock-in.
Talk to us
Tell us which platforms you run and the coverage level you need, and we will take it from there.
Townsend Care is a maintenance contract for equipment already in service. It is a separate product from the warranty that covers hardware bought from us.