Hardware Rental Agreement

TN invoices at the start of each successive 30-day rental period, beginning on the Rental Start Date. Each invoice is due within thirty (30) calendar days after its invoice date (Net 30). A rental month is 30 days, not a calendar month. This schedule replaces any first-order prepayment requirement in a separate sales agreement.

Customer pays applicable transaction taxes and agreed outbound shipping charges. Overdue undisputed amounts may accrue interest at the lesser of 1.5% per month or the maximum lawful rate. Early return does not reduce the committed rental charges unless TN agrees in writing, except for purchase conversion or the covered warranty remedies below. Amounts already owed remain payable after return.

Rental begins on confirmed delivery, and TN confirms the rental dates in writing. An extension requires written notice at least thirty (30) calendar days before the Return-by Date and TN's written approval, subject to availability and an agreed new term and rate. There is no automatic renewal. For a 30-day rental, the extension notice is due at the start unless TN agrees otherwise.

Customer must hand the Equipment to TN's designated return carrier by the Return-by Date. Unauthorized holdover is charged daily at 1/30 of the agreed 30-day rate until carrier handoff or an agreed purchase conversion; this does not authorize continued possession. No extra rent applies after a timely handoff or for delay caused solely by TN or its designated carrier.

Customer pays outbound shipping. TN pays standard return shipping and provides a prepaid label or freight booking. Customer requests return instructions at least five business days before return and follows TN's packing and carrier instructions. Customer pays only agreed extra costs for expedited or special services it requests.

Customer returns the same Equipment, serial numbers, components and accessories in the condition received, except ordinary wear from proper use and covered warranty defects, packed in the original boxes, foam, antistatic materials, crates and pallets TN supplied. Missing packaging is replaced at Customer's cost with TN-approved protective packaging before shipment. No substitutions or unapproved modifications are permitted.

Customer reports visible delivery damage or shortages within three business days, with photos when practicable; this does not waive hidden-defect warranty claims. TN inspects returned Equipment and gives documented notice of any missing items, packaging or damage within ten business days after receipt.

TN keeps ownership until a purchase is completed and paid, and bears outbound transit risk until delivery. Customer may not sell, sublease, pledge, transfer or relocate the Equipment without TN's written consent. Customer is responsible for theft, loss and physical damage from delivery until TN receives the return, except covered defects or harm caused by TN. TN paying return freight does not change this allocation of risk.

Customer pays reasonable documented repair costs or, for lost or irreparable Equipment, the cost of an equivalent replacement capped at the replacement value in the Rental Schedule. Charges are reduced by salvage, insurance and carrier recoveries, with no duplicate recovery. Any insurance required by the Rental Schedule must cover the rental and return transit, with TN as loss payee. Any agreed deposit is due before shipment and refunded within 30 days after return or purchase, less itemized unpaid obligations. A deposit does not replace monthly rent.

TN's standard hardware warranty covers defects in materials and workmanship under normal intended use during the rental. TN repairs or replaces covered Equipment with the same or reasonably equivalent equipment within a commercially reasonable time and pays reasonable ground shipping for a valid claim. Rent for the affected Equipment is suspended from written notice of a verified covered failure until it is restored to service. If repair or replacement is not commercially practicable, either party may end the affected rental without further rent, with unused prepaid rent refunded.

Coverage excludes misuse, accident, improper installation, unauthorized repairs or changes, out-of-spec electrical or environmental conditions, and third-party software, licenses or services. A non-covered claim may incur reasonable shipping and evaluation costs. On purchase, TN's standard three-year hardware warranty applies, and the purchase confirmation states its start and end dates. Manufacturer support, licenses and third-party maintenance are not included unless expressly quoted.

Customer may elect in writing to purchase the Equipment during the initial rental term or a TN-approved extension, before return. The full hardware purchase price in the Rental Schedule is fixed for that period. TN credits 50% of the base rental charges actually paid for the Equipment being purchased, including approved extensions, against that price. Any accrued unpaid base rent must be paid first and then qualifies for the credit.

The credit excludes taxes, shipping, interest, damage charges, optional services and unauthorized holdover charges. A security deposit is accounted for separately. The credit cannot exceed the hardware purchase price, has no cash value and cannot be transferred to other equipment. Partial purchases need an agreed item-by-item allocation. Paying rent alone does not transfer ownership.

The parties confirm the conversion date, rental reconciliation, purchase balance, payment due date and warranty dates in writing. No rent accrues after the conversion date; rent billed for later days is adjusted on a 30-day basis. Title transfers when TN receives the purchase balance and all other amounts due. The balance is the original purchase price less eligible paid rent, plus applicable taxes and unpaid non-rental charges.

Customer uses and maintains the Equipment properly at the approved location and obtains any required licenses or subscriptions. Before return, Customer backs up and securely removes its data, credentials and settings without damaging the Equipment or removing TN-provided licensed software or firmware, and removes its account or management locks. Data recovery, sanitization and configuration support are not included unless separately agreed.

If a party materially breaches this Agreement and does not cure within five business days after written notice, the other party may terminate the affected rental. On termination Customer promptly returns the Equipment and pays amounts properly due. TN may pursue lawful recovery and reasonable collection costs, without duplicate recovery and subject to applicable mitigation requirements.

To the extent permitted by law, neither party is liable for lost profits, business interruption, loss of data, or indirect or consequential damages. Each party's aggregate liability is capped at the base rent paid or payable for the affected rental term. These limits do not apply to Customer's payment, return, loss or damage obligations; TN's express warranty remedies; fraud, willful misconduct or gross negligence; negligent bodily injury or damage to other tangible property; or liability that cannot lawfully be limited.

California law governs this Agreement. The parties consent to exclusive venue in the state courts of Marin County and the federal courts of the Northern District of California. This Agreement, with its accepted Rental Schedule and quote, controls this rental over conflicting sales-agreement or customer purchase-order terms. Changes require written agreement by authorized representatives. Notices go to the email addresses in this Agreement and its Rental Schedule, with confirmation of receipt. Electronic signatures and counterparts are effective. An unenforceable provision does not affect the remaining terms.